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Help Center

Find quick answers, learn how Piecejob works, and contact support if you need help with your account, jobs, bids, or payments.

Tip: Search expands matching answers in the FAQ automatically.

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Most requested

Account verification

Why we verify users and how to complete verification.

Payments & security

How payments work and how disputes are handled.

Safety tips

Best practices for safe jobs and messaging.

Emergency?

If you’re in danger or a crime is in progress, contact local emergency services first.

Browse topics

Quick paths to common problems.

Accounts

Login, verification, profile updates.

Jobs & Bidding

Posting jobs, bids, counter offers.

Payments

How payment works, disputes, refunds.

Safety

Reporting, blocking, safe job tips.

Frequently Asked Questions

Click a question to expand the answer.

Accounts

Jobs & Bidding

Payments

Safety

Contact Support

Use this form for account, payments, disputes, or technical problems.

What to include

  • Your account email/phone
  • Job ID or user name (if applicable)
  • Dates and a short timeline
  • Screenshots (if available)

By submitting, you confirm the information is accurate. Do not include passwords.

Report a User or Issue

Report harassment, fraud, unsafe jobs, impersonation, or prohibited content.

Safety notice

If you believe you are in immediate danger, contact local emergency services first.

Provide truthful information. False reports may lead to restrictions.